Service Canada offers single-window access to a wide range of Government of Canada programs and services. For general enquiries call toll-free 1 800 O-Canada (1-800-622-6232), Monday to Friday from 8:00 a.m. to 8:00 p.m., your local time. In addition, this web page provides contact information for a variety of specific programs and services.
The following services answer questions by phone, internet chat or e-mail. Some provide general information while others are limited to specific topics.
They're Canada's only toll-free, 24-hour, bilingual and anonymous phone counselling, referral and Internet service for children and youth. The service is completely anonymous and confidential - they don't trace calls, they don't use call display. You don't even have to tell them your name if you don't want to. (1-800-668-6868)
211 is an easy to remember three-digit telephone number that connects callers to a full range of social, health, government and community services (including some legal services). In Alberta, the 211 service is currently (Nov. 2010) being delivered to residents of Calgary, Chestermere, Cochrane, Edmonton, Parkland County, Leduc and Strathcona County.
The Alberta Legal Information Centre is an initiative of the Association des juristes d'expression français de l'Alberta (AJEFA). It provides free and confidential legal information, support and referral services to all Albertans. Their services are offered in person, or remotely (mail, email, fax and telephone).
The Alberta Seniors and Community Supports department provides information about financial, health-related, and protective services for seniors. This webpage lists the contact information for regional offices. Or call the Alberta Supports Contact Centre Toll-free in Alberta: 1-877-644-9992, Monday to Friday 8:15 a.m. to 4:30 p.m.
Alberta Works helps unemployed people find and keep jobs, employers meet their need for skilled workers, Albertans with low incomes cover their basic costs of living. They offer services in different ways through: Employment Services, Employment and Career Resources,Training Supports, Alberta Job & Career Fairs., Workforce Partnerships, Income Support, and Health Benefits. See also: Information on the Alberta Supports Contact Centres.
This webpage describes the types of information that can be provided and offers a web form for submitting a question.
This webpage provides an instant messaging (chat) window and link to submit a question by e-mail; or you can call 403-220-8895. Reference service is available to the University of Calgary community, to visitors to the University community, and to the Southern Alberta community at large.
This webpage provides links to ask a question by chat service or e-mail or you can call 780-492-4174.
This service is offered by Alberta Child and Youth Services, Family Violence Prevention Unit. Help is provided in more than 170 languages. If you are looking for advice on supporting bullying prevention, or support to deal with bullying, please call the Bullying Helpline, 1-888-456-2323, toll-free 24/7.