Alberta

RESOLVE Alberta is part of RESOLVE, which is a tri-prairie research network that co-ordinates and supports research aimed at ending violence, especially violence involving girls and women. The goal of RESOLVE is to reduce the incidence and impact of violence and abuse by: creating and evaluating strategies to address violence and abuse; communicating research results to the public and policy makers; promoting education, awareness, and social change.

This section of the Alberta Court of Justice website explains about using mediation to resolve a lawsuit. You may request mediation or the court may select your lawsuit for mediation once a Dispute Note has been filed. This program is free to the parties involved.

Family Mediation Services offers free information and assistance with: bringing applications in Provincial (Family) Court concerning custody, access and private guardianship of children; mediation services to assist families in resolving parenting issues, e.g. custody, access, private guardianship and child support; courses to improve parenting skills and communication between parents who are living apart; and other court-directed services intended to aid in resolving parenting disputes.

This main page of the Alberta Courts website outlines the three court divisions: Alberta’s Court of Appeal, Court of Queen’s Bench, and Provincial Court, as well as the Court Services division. Descriptions include links to the Locations and Sittings for each court.

The UCA represents Alberta small consumers by acting as the voice of consumers during regulatory proceedings to ensure the lowest regulated rates consistent with reasonable service, and by providing consumers with the information they need to make informed choices about how to purchase electricity and natural gas, based on their individual circumstances. When consumers have exhausted known avenues of issue resolution, the UCA will investigate and mediate concerns with utility companies.

The Real Estate Council of Alberta (RECA) is an independent, non-government agency, responsible for the regulation of the real estate industry. The real estate industry consists of several sectors – residential, commercial, property management, business brokerage and mortgage brokerage. RECA is mandated to protect consumers, and to provide services that enhance and improve the industry and the business of industry members. RECA deals with complaints against industry members within its jurisdiction.

This online resource from Alberta Solicitor General and Public Security explains the process for making a complaint about police services and the conduct of police officers in the various types of police services operating in Alberta.

This site contains a variety of information pertaining to the provincial Freedom of Information and Protection of Privacy (FOIP) Act, the Health Information Act (HIA), the Personal Information Protection Act (PIPA), the Access to Motor Vehicle Information Regulation (AMVIR) and the Office of the Information and Privacy Commissioner (OIPC). The site also provides access to Commissioner’s Orders, Investigation Reports and other publications from the Office. The “Contact Us” section offers information about how to initiate a review or investigation under any of these Acts.

The Farmers Advocate Office works to ensure rural Albertans have consumer protection, rural opportunities and fair process. We administer the Farm Implement Act that provides consumer protection through warranty, parts availability and licensing provisions, including inspection to assist in FIB proceedings. Rural opportunity is realized through assisting landowners with managing their land asset, mitigating business risk and maximizing future economic opportunity as it relates to interaction with the energy industry.

This service is offered by Alberta Environment. If you witness or have information about a potential environmental emergency or a complaint, contact 1-800-222-6514. This is a 24-hour emergency line and your anonymity is guaranteed.

Employment Standards staff administer and enforce the Employment Standards Code, which establishes minimum standards of employment for employers and employees in the workplace. This site contains information on the minimum standards of employment for employers and employees, including payment of earnings, minimum wage, hours of work and rest periods, overtime and overtime pay, vacations and vacation pay, general holidays and holiday pay, maternity and parental leave and termination of employment. There is also a section for filing a complaint.

This is a service provided by the Alberta Office of the Child and Youth Advocate.

The LRCY provides lawyers for children and youth in child intervention matters. Anyone can make a request for a lawyer for a young person. A court order is not needed. Call the LRCY office at 1.800.661.3446