The Office of the Child and Youth Advocate (OCYA) is an independent office of the Legislative Assembly of Alberta, mandated to work with vulnerable young people.
This includes young people receiving or attempting to access services under the Child, Youth and Family Enhancement Act and the Protection of Sexually Exploited Children Act; or who are involved with the youth justice system.
The Alberta Ombudsman investigates written complaints from individuals who feel they have been treated unfairly by an administrative decision, act, omission or recommendation of an Alberta government department, board, agency or commission and professional organizations. The Office of the Alberta Ombudsman is the recognized leader for independent investigation, promotion and support of administrative fairness.
The Alberta Mental Health Patient Advocate is an independent, provincial investigative body legislated under the Mental Health Act. The Patient Advocate protects the rights of persons and investigates and resolves complaints related to the detention, treatment, care and rights of individuals subject to admission or renewal certificate/s or a community treatment order under the Act, and those acting on their behalf. The office also serves as a resource to the mental health community through education services and to policy and law makers by bringing a unique perspective
The Support Network is located in Edmonton, Alberta, and provides community information services, crisis intervention, and suicide prevention. Its help lines are free, anonymous, confidential, and available every hour, every day. Help is also available in person and online. 24-Hour Distress Line: 780-482-HELP(4357)
Service Alberta investigates complaints from Albertans about consumer transactions, including landlord and tenant issues. The first step in the complaint process is to talk with an Information Officer at 780-427-4088 in Edmonton and toll free at 1-877-427-4088 throughout the rest of the province.
This service is offered by the Government of Alberta, Family Violence Prevention Unit. Trained staff can help get you to safety and give you information on supports and financial aid.
If you think someone you know is experiencing family violence, reach out by calling or texting the Family Violence Info Line at 310-1818, toll-free 24/7, or using the confidential online chat. Phone services are available in more than 170 languages.
The Distress Centre offers a main crisis and addictions line as well as specialty phone lines providing crisis intervention and information and referral services 24/7, 365 days a year. Short-term crisis counseling is also available in person. 24 hour Crisis Line 403-266-4357.
Get support, information or referrals. The Bullying Helpline is available 24 hours a day. Talk anonymously with trained staff/counsellors.
Call or text 310-1818; online chat
This webpage provides links to ask a question by chat service or e-mail or you can call 780-492-4174.
This webpage provides an instant messaging (chat) window and link to submit a question by e-mail; or you can call 403-220-8895
. Reference service is available to the University of Calgary community, to visitors to the University community, and to the Southern Alberta community at large.
This webpage describes the types of information that can be provided and offers a web form for submitting a question.
The Alberta Seniors and Community Supports department provides information about financial, health-related, and protective services for seniors. This webpage lists the contact information for regional offices. Or call the Alberta Supports Contact Centre Toll-free in Alberta: 1-877-644-9992, Monday to Friday 8:15 a.m. to 4:30 p.m.
