Federal

You may be able to get assistance with your issue from one of the following federal government offices.

See the resource on this page called “Departments and Agencies (Government of Canada)” for a complete list of links to federal government websites.


CPLEA Suggested Resources

Not sure where to begin finding answers to your questions. Get started with our suggested resources. See additional resources below for more information.

Canada/Federal

The Commission's business is to make the Canadian Human Rights Act work for the benefit of all Canadians. There are three main aspects to its work: To provide effective and timely means for resolving individual complaints; To promote knowledge of human rights in Canada and to encourage people to follow principles of equality; and to help reduce barriers to equality in employment and access to services. Their website includes sections with publications and frequently asked questions.The Commission provides dispute resolution services in cases of alleged discrimination by federally regulated organizations, including employers, unions and service providers. This online resource addresses issues such as alternative dispute resolution and the dispute resolution process.

Related legal topic(s): Federal government departments, Human rights, Mediation and alternative dispute resolution

The Citizenship and Immigration Canada (CIC) website. The Department: admits immigrants, foreign students, visitors and temporary workers who enhance Canada's social and economic growth; resettles, protects and provides a safe haven for refugees; helps newcomers adapt to Canadian society and become Canadian citizens; and manages access to Canada to protect the security and health of Canadians and the integrity of Canadian laws.

Related legal topic(s): Federal government departments, Immigration, Refugees

Service Canada offers single-window access to a wide range of Government of Canada programs and services. For general enquiries call toll-free 1 800 O-Canada (1-800-622-6232), Monday to Friday from 8:00 a.m. to 8:00 p.m., your local time. In addition, this web page provides contact information for a variety of specific programs and services.

Related legal topic(s): Federal government departments

This page provides an alphabetical listing of links to Government of Canada Departments, Agencies, Crown Corporations, Special Operating Agencies and various affiliated organizations.

Related legal topic(s): Federal government departments

The Immigration and Refugee Board of Canada (IRB) is Canada's largest independent administrative tribunal. It is responsible for making well-reasoned decisions on immigration and refugee matters, efficiently, fairly and in accordance with the law. The IRBdecides, among other responsibilities, who needs refugee protection among the thousands of claimants who come to Canada annually.

Related legal topic(s): Administrative law, Immigration, Refugees

The Commissioner is an advocate for the privacy rights of Canadians and her powers include: Investigating complaints, conducting audits and pursuing court action under two federal laws - Privacy Act and Personal Information Protection and Electronic Documents Act (PIPEDA); Publicly reporting on the personal information-handling practices of public and private sector organizations; Supporting, undertaking and publishing research into privacy issues; and Promoting public awareness and understanding of privacy issues.

Related legal topic(s): Advocacy, Freedom of information, Privacy

Service Canada was created in 2005 to improve the delivery of government programs and services to Canadians, by making access to them faster, easier, and more convenient. Service Canada offers single-window access to a wide range of Government of Canada programs and services for citizens through more than 600 points of service located across the country, call centres, and the Internet.

Related legal topic(s): Federal government departments