Landlord and tenant

The Residential Tenancy Dispute Resolution Service (RTDRS) offers landlords and tenants an alternative means of resolving serious disputes outside of court. The Service is designed to be faster, more informal and less expensive than the courts. A tenant or a landlord who has concerns related to an eviction, unpaid rent/utilities, security deposit, damages, repairs or other common disagreements can use the service.

The Utilities Consumer Advocate has a mandate to educate, advocate and mediate for Alberta's residential, farm, and small business energy consumers. The UCA represents Alberta small consumers by acting as the voice of consumers during regulatory proceedings to ensure the lowest regulated rates consistent with reasonable service, and by providing consumers with the information they need to make informed choices about how to purchase electricity and natural gas, based on their individual circumstances. When consumers have exhausted known avenues of issue resolution, the UCA will investigate and mediate concerns with utility companies.

This website is meant to make a traditionally complex area of knowledge easier to understand and more accessible. Many Albertan women will benefit from this resource, including those who are new to the English language, have no background in the law, those who cannot afford legal advice and those in remote communities without internet access. Although it is not meant to replace expert advice the resource is a starting place and a guide for women who don’t know where to look.