Commissioner for Complaints for Telecommunications Services (CCTS)

The CCTS is an independent organization dedicated to resolving consumer and small business complaints about retail telecommunications services, including wireless, local and long distance telephone, and internet access services. Customers who cannot resolve their complaints about issues like billing, contract terms, or service delivery directly with their provider may file a complaint with CCTS for a fair, impartial and independent review. The CCTS does not accept complaints about prices or about misleading advertisements.