Asking a Question

Non-emergency 311 call systems, used increasingly in Alberta cities, offer a number of advantages. They give citizens a quick, convenient way to report about problems in their neighborhoods, and get a response. Assistance with civic information and services. Services offered:

• telephone assistance on civic information and services
• online system to request a City service
• information including but not restricted to Animal Services, General Bylaw Services, Fire Prevention Bureau, Parks, Recreation Programs and Facilities, Waste and Recycling Services, Waterworks and Waste Water

Court and Justice Services (CJS) provides administrative support to all the courts within the province, including electronic legal information services through Alberta Law Libraries.

CJS offer: legal information services for the public on court procedures and legal services options; assistance with locating and filling out court forms; referrals to other community legal services, as well as dispute resolution services for child support, family and child medication, conflict intervention, family mediation, and civil mediation. 

Alberta Works helps unemployed people find and keep jobs, employers meet their need for skilled workers,  Albertans with low incomes cover their basic costs of living. They offer services in different ways through: Employment Services, Employment and Career Resources,Training Supports, Alberta Job & Career Fairs.,  Workforce Partnerships, Income Support, and Health Benefits. See also: Information on the Alberta Supports Contact Centres.

This webpage provides an instant messaging (chat) window and link to submit a question by e-mail; or you can call 403-220-8895. Reference service is available to the University of Calgary community, to visitors to the University community, and to the Southern Alberta community at large.

Get support, information or referrals. The Bullying Helpline is available 24 hours a day. Talk anonymously with trained staff/counsellors. 

Call or text 310-1818; online chat

The Central Alberta Women's Outreach Society provides basic needs and emotional support for individuals as well as providing education and support in specific areas such as domestic violence, family law, and the effects of crisis on families. The Society offers a legal information and referrals program. This program provides legal information and referrals to individuals as they navigate through the legal and judicial system.  Their staff will assist clients to identify legal issues and prioritize legal needs.   

For information about Alberta Employment Standards call the province-wide toll-free line 1-877-427-3731 or in the Edmonton calling area dial 780-427-3731. The web page provides a form to submit a question or concern online.

The Office of the Public Guardian (OPG) provides decision-making mechanisms for individuals who are unable to make personal, non-financial decisions for themselves. The OPG does this through the Personal Directives Act, the Adult Guardianship and Trusteeship Act and the Mental Health Act. The OPG also administers the Personal Directives Registry and the Adult Guardianship and Trusteeship Registry.