This tipsheet is a publication of the Centre for Public Legal Education Alberta. It looks at the key differences between providing legal information vs. legal advice.
In this section we have gathered resources that were specifically developed for intermediaries and service providers in Alberta who work with vulnerable individuals.
CPLEA Suggested Resources
Not sure where to begin finding answers to your questions. Get started with our suggested resources. See additional resources below for more information.
This resource, Support Services for Albertans, is a comprehensive, but not exhaustive, list of organizations across the province that provide a multitude of services that compliment the support Legal Aid Alberta is able to provide. The resource mainly focuses on organizations offering legal supports to residents, but also provides information about organizations that provide social supports for some of the most vulnerable members of our communities. This includes, but is not limited to, women in abusive relationships, Indigenous Albertans, youth, and the homeless.
A resource for support workers and community advocates to help women to better understand the law around child welfare. It was produced by the VAW Legal Information Resource: Supporting Aboriginal Women Facing Violence project as an on-line legal information resource
This guide was devloped for frontline service providers in Alberta who work with vulneable individuals. It forms part of CPLEAs Accessing Justice Series and provides general legal information on Alberta law only. The booklet covers: police powers and responsibilities, going to court, outstanding charges, what to do if you miss a court date, alternative sentencing options, and record suspensions.
This guide was developed for frontline service providers in Alberta who work with vulnerable individuals. It provides general legal information on Alberta law only.
This guide was developed for frontline service providers in Alberta who work with vulnerable individuals. It provides general legal information on Alberta law only. The booklet covers topics such as: how to to indentify legal issues, connecting clients with legal information and service, difference between legal information and legal advice, and a legal information sources and services guide.
This is a series of publications developed with funding from Employment and Social Development Canada. The multimedia resource package is focused on increasing the knowledge and awareness of how intermediaries can use the law to prevent and reduce elder abuse. (Resources are available in English and French)
This guide was devloped for frontline service providers in Alberta who work with vulneable individuals. It forms part of CPLEAs Accessing Justice Series and provides general legal information on Alberta law only. Topics covered include: Leases, responsibilities of landlords and tenants, ending a tenancy, eviction and the Residential Tenancy Dispute Resolution Service.
This guide was devloped for frontline service providers in Alberta who work with vulneable individuals. It provides general legal information on Alberta law only. The booklet covers the laws of Canada (legislation, jurisdiction, and common law) as well as the court system in Alberta (Provincial, Court of Queen's Benchl, Court of Appeal, Supreme Court of Canada, Federal Courts and Tribunals, and Provincial Administrative Tribunals).
Free help on Canadian refugee law and procedures. This resource aims to provide brief, high-level guidance for lawyers and settlement agencies, or asylum seekers themselves entering from the U.S., in need of preliminary guidance on Canadian refugee law and procedure. It also provides more general information about the Canadian immigration and refugee determination procedures regardless of the country of origin, and about other options for legally entering the country. Included in the toolkit are tips on filling out your immigration application.
Legal information vs legal advice. Community workers can only give legal information. This information sheet has been produced by Community Legal Education Ontario and provides examples of options for what should do or say if your are asked for legal information by a client.
This online resource is from The Centre for Equality Rights in Accommodation. The purpose of this guide is to provide housing workers, social service providers and community advocates with tools to help them effectively challenge discrimination in housing. The resource can be found under the Tools section.
PovNet is an internet site for advocates, people on welfare, and community groups and individuals involved in anti-poverty work. It provides up-to-date information about welfare and housing laws and resources in British Columbia and Canada. PovNet is a national site with training and resources available for intermediaries across the country.
Topics covered in this resource are:
- What is the Private Sponsorship of Refugees?
- Who can sponsor under the PSR Program? Who can be sponsored?
- What do you need to know about the Blended Visa Office Referred (BVOR) and Joint Assistance Sponsorship (JAS) Programs?
- What is a sponsored refugee's immigration status?
- What are the sponsors' responsibilities?
- What is the role of a Settlement Counsellor in assisting privately sponsored refugees?
- What should settlement counsellors consider when supporting privately sponsored refugees?
- What should you do if you believe that refugees may not be receiving sufficient support?