You are here

    • You are here:
    • Home > Consumer protection and fraud

Consumer protection and fraud

A total of 59 records were found for Consumer protection and fraud
Definition: Resources about legal topics relevant to consumers (people buying goods and services), including such topics as consumer rights and responsibilities, resolving disputes between buyers and sellers, insurance, advertising, and scams. Fraud is lying or deceiving to make a profit or gain an advantage, or to cause someone else a loss or disadvantage.


The National Do Not Call List (DNCL) gives consumers a choice about whether to receive telemarketing calls. If you are a consumer you can choose to reduce the number of telemarketing calls you receive by registering your residential, wireless, fax or VoIP telephone number on the National DNCL. You can also file a complaint about telemarketing calls. Call toll-free 1-866-580-DNCL (1-866-580-3625)

Related keywords: Communications and media, Consumer protection and fraud, Privacy

The Ombudsman for Banking Services and Investments (OBSI) is an independent organization that investigates customer complaints against financial services providers, including banks and other deposit-taking organizations, investment dealers, mutual fund dealers and mutual fund companies. OBSI resolves disputes between participating banking services and investment firms and their customers if they can’t solve them on their own.

Related keywords: Business, Consumer protection and fraud, Mediation and alternative dispute resolution

This comprehensive resource from the RCMP describes sixteen Internet scams, twelve in-person scams, and three telephone scams. It also includes illustrative scenarios along with a glossary and a list of useful links.


Related keywords: Consumer protection and fraud

Learn more about how to recognize a scam. The site provides examples of fraudulent communications and how to protect yourself from identity theft

Related keywords: Consumer protection and fraud

Every year, Canadians lose millions of dollars to the activities of scammers who bombard us with online, mail, door-to-door and telephone scams. The Little Black Book of Scams is a reference guide with information Canadians can use to personally protect themselves. It offers information on how a variety of common scams work and how to recognize them, as well as practical tips on how consumers and businesses can protect themselves.

Related keywords: Consumer protection and fraud