You are here

    • You are here:
    • Home > Consumer protection and fraud

Consumer protection and fraud

A total of 56 records were found for Consumer protection and fraud
Definition: Resources about legal topics relevant to consumers (people buying goods and services), including such topics as consumer rights and responsibilities, resolving disputes between buyers and sellers, insurance, advertising, and scams. Fraud is lying or deceiving to make a profit or gain an advantage, or to cause someone else a loss or disadvantage.

There are laws to protect people from being treated unfairly, but it still happens sometimes. In dealing with these situations, it is often hard to know who is right, where to start, or what to do if the problem isn’t easily solved. This guide from the Centre for Public Legal Education Alberta describes seven steps to sorting out any legal problem. This 8 page PDF is available for free download.

Related keywords: Consumer protection and fraud

These FAQs are provided by the Canadian Legal FAQs, a website of the Centre for Public Legal Education Alberta. They provide answers to questions about consumer law in Alberta including the Fair Trading Act, collections and debt repayment, cost of credit disclosure, and credit and personal reports. See also FAQs on Contracts and Consumer Information

Related keywords: Consumer protection and fraud

Service Alberta investigates complaints from Albertans about consumer transactions, including landlord and tenant issues. The first step in the complaint process is to talk with an Information Officer at 780-427-4088 in Edmonton and toll free at 1-877-427-4088 throughout the rest of the province.

Related keywords: Consumer protection and fraud, Landlord and tenant, Non-profit and charity law

Alberta Resources

These online videos are provided by the Alberta Community Crime Prevention Association and cover a range of topics such as gangs, drugs and a number of different types of fraud.
Related keywords: Consumer protection and fraud, Drugs and alcohol

The Alberta Utilities Commission (AUC) is a quasi-judicial independent agency established by the Government of Alberta to regulate investor-owned natural gas, electric, and water utilities and certain municipally owned electric utilities to ensure that customers receive safe and reliable service at just and reasonable rates. The AUC’s Utilities Complaints telephone line is for customers who have been unable to resolve a dispute with the natural gas, electricity or water utility provider or Albertan's who have questions or concerns about utility services in general.

Related keywords: Consumer protection and fraud

The General Insurance OmbudService (GIO) is an independent, not-for-profit corporation that has been in operation since 2002 providing dispute resolution services for conflicts between complainants and their insurers in the areas of home, auto and business insurance. GIO’s neutral and professional mediators and experienced Information Officers help complainants and insurance companies work toward a solution that is in the best interests of both parties in a fair, independent and impartial environment. (PDF - 2 pages)

Related keywords: Advocacy, Business, Consumer protection and fraud, Mediation and alternative dispute resolution

If you buy or sell goods through a public auction in Alberta, it is important to know that the business holding the auction must be licensed by the province and post security. The Fair Trading Act, the Public Auctions Regulation and Section 57 of the Sale of Goods Act regulate public auction businesses in Alberta. This tipsheet outlines the rules and regulations that must be followed by Alberta businesses that sell goods by public auction.

Related keywords: Consumer protection and fraud

The Better Business Bureau (BBB) of Central and Northern Alberta was founded in 1957 and is a non-profit membership association of business and professional firms. They are a public service agency devoted to the vitality of the free enterprise system and the concerns of the consuming public. They are not a government agency.
Related keywords: Business, Consumer protection and fraud

An educated marketplace is a happy, well-functioning marketplace. With this in mind, the Better Business Bureau of Southern Alberta offers information and dispute resolution services to consumer and business alike. This bureau has information files on more than 15,000 companies. They are only an e-mail or phone call away.
Related keywords: Business, Consumer protection and fraud

The Time Share and Points-Based Contracts and Business Regulation under the Consumer Protection Act (CPA) sets out the rules for businesses selling time share.

Related keywords: Consumer protection and fraud, Contracts