Alberta Resources

The Alberta Utilities Commission (AUC) is a quasi-judicial independent agency established by the Government of Alberta to regulate investor-owned natural gas, electric, and water utilities and certain municipally owned electric utilities to ensure that customers receive safe and reliable service at just and reasonable rates. The AUC’s Utilities Complaints telephone line is for customers who have been unable to resolve a dispute with the natural gas, electricity or water utility provider or Albertan's who have questions or concerns about utility services in general.

The Alberta Mental Health Patient Advocate is an independent, provincial investigative body legislated under the Mental Health Act. The Patient Advocate protects the rights of persons and investigates and resolves complaints related to the detention, treatment, care and rights of individuals subject to admission or renewal certificate/s or a community treatment order under the Act, and those acting on their behalf. The office also serves as a resource to the mental health community through education services and to policy and law makers by bringing a unique perspective

This service is offered by the Government of Alberta, Family Violence Prevention Unit. Trained staff can help get you to safety and give you information on supports and financial aid. 

If you think someone you know is experiencing family violence, reach out by calling or texting the Family Violence Info Line at 310-1818, toll-free 24/7, or using the confidential online chat. Phone services are available in more than 170 languages.

The Distress Centre offers a main crisis and addictions line as well as specialty phone lines providing crisis intervention and information and referral services 24/7, 365 days a year. Short-term crisis counseling is also available in person. 24 hour Crisis Line 403-266-4357.