Office of the Appeals Advisor on Workers' Compensation Matters

The Office of the Appeals Advisor (OAA) was established to advance the interests of injured workers and their dependants. Appeals advisors are all certified in Tribunal Administrative Justice, are specialists in interpreting and applying the Workers' Compensation Act and WCB policies. They will walk you through the appeals process and act as your representative throughout. The OAA acts independently of WCB when representing workers and, whenever possible, they try to work directly with WCB's customer service areas to resolve issues so that a formal appeals hearing is not necessary. There is no charge to you for this service.