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Mediation and alternative dispute resolution

A total of 34 records were found for Mediation and alternative dispute resolution
Definition: Alternative dispute resolution (also known as ADR), includes a variety of methods by which legal conflicts and disputes are resolved privately and outside of the court system. The most common forms are arbitration and mediation. In mediation, a neutral person assists those involved in the conflict in communicating and negotiating a settlement that satisfies all of them.


The ADR Institute of Canada (ADR Canada) is a national non-profit organization that provides national leadership in the development and promotion of dispute resolution services in Canada and internationally. "ADR Connect" is provided to assist in locating an ADR professional. This website allows visitors requiring the services of a qualified mediator to quickly identify suitable professionals to help settle their dispute. Users can search by locality, qualifications, background/case experience and date availability. is intended to promote the practices of Canada's growing community of dispute resolution professionals, but also to expedite the scheduling process for those individuals & organizations that regularly require mediators.

Related keywords: Mediation and alternative dispute resolution, Other legal personnel

This booklet from Family Law Education for Women explains alternative dispute resolution and when to use it in dealing with family law issues. (PDF - 8 pages)

Related keywords: Family law general resources, Mediation and alternative dispute resolution

From the website of the Canadian Judicial Council, this section talks about how litigation (starting a legal action and having your case heard in court) is only one way to resolve a dispute. You can resolve your dispute with or without the involvement of lawyers and without using the court system. These methods are called “alternate dispute resolution” (ADR).

Related keywords: Mediation and alternative dispute resolution

The Commission's business is to make the Canadian Human Rights Act work for the benefit of all Canadians. There are three main aspects to its work: To provide effective and timely means for resolving individual complaints; To promote knowledge of human rights in Canada and to encourage people to follow principles of equality; and to help reduce barriers to equality in employment and access to services. Their website includes sections with publications and frequently asked questions.The Commission provides dispute resolution services in cases of alleged discrimination by federally regulated organizations, including employers, unions and service providers. This online resource addresses issues such as alternative dispute resolution and the dispute resolution process.

Related keywords: Federal government departments, Human rights, Mediation and alternative dispute resolution

The Canadian Motor Vehicle Arbitration Plan (CAMVAP) is a program where disputes between consumers and vehicle manufacturers about alleged manufacturing defects or implementation of the manufacturers' new vehicle warranty can be put before a neutral third party (arbitrator) for resolution. Links to an overview of the CAMVAP arbitration process. From the homepage, an introduction to CAMVAP is available in several languages.

Related keywords: Consumer protection and fraud, Driving, Mediation and alternative dispute resolution

The Collaborative Family Law Process is about cooperation, not confrontation where clients sign a contract agreeing not to go to court. It is mediation and problem solving with collaborative lawyers where clients try to understand each other. Each client is responsible for information gathering and solutions. This website features general information about collaborative law (definitions, process, resources) and a list of collaborative law professionals in Alberta.

Related keywords: Divorce and separation, Lawyers, Mediation and alternative dispute resolution

The Commissioners office assists Canadians in resolving issues about their television service providers. If a Canadian cannot resolve a complaint with a communications service provider - regardless if it is a television service provider, Internet service provider, wireless service provider or telephone service provider - the CCTS will become the single point of contact for obtaining a resolution. All licensed television service providers will hae to become members of the CCTS by Septermber 1, 2017.

Related keywords: Communications and media, Consumer protection and fraud, Contracts, Mediation and alternative dispute resolution

The  role of this government department is to promote a greater understanding of DPR and, in collaboration with departmental legal services, to assist in the integration of DPR into the policies, operations and practices of departments and agencies of the Government of Canada.

Related keywords: Mediation and alternative dispute resolution

Family Mediation Canada is an interdisciplinary association of lawyers, social workers, human services and health care professionals, working together, creating a better way to provide for co-operative conflict resolution relating to separation and divorce, adoption, child welfare, wills and estates, parent/teen and age-related issues, etc. FMC was established in 1985 as a charitable, not-for-profit association under the Canada Corporations Act. FMC also provides information and referrals to Family Mediators across Canada.

Related keywords: Family law general resources, Mediation and alternative dispute resolution, Other legal personnel

The Ombudsman for Banking Services and Investments (OBSI) is an independent organization that investigates customer complaints against financial services providers, including banks and other deposit-taking organizations, investment dealers, mutual fund dealers and mutual fund companies. OBSI resolves disputes between participating banking services and investment firms and their customers if they can’t solve them on their own.

Related keywords: Business, Consumer protection and fraud, Mediation and alternative dispute resolution